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TERMS AND CONDITIONS

The boring, yet essential stuff............

Use of Website - by continuing to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern SOroast's relationship with you in relation to this website.The term 'SOroast' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website, from another website or document without SOroast prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

Prices and Payment- The prices for goods displayed for sale on this site are in GB pounds sterling and inclusive of VAT at the current rate. Postage and packaging will be charged in addition to the cost of the goods unless otherwise stated. We accept payment through Paypal.

Upon payment, Paypal will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. You will also receive a transaction ID with this confirmation, which will be required for any correspondence. This will create a contract between us. 

Returns and Damages - Under distance selling regulations, you have the legal right to cancel your order within 7 days from the date you received the goods. This does not cover perishable goods (roasted coffee). You must advise us before returning any goods. If a return is agreed, goods must be returned to us in their original condition and packaging. SOroast is not responsible for any items lost or damaged during return and you are responsible for the cost of returning the items. We will refund the cost of the goods in full within 30 days of cancellation. We take the utmost care in packaging our products securely and check all items carefully before we send them. If however, your goods are damaged, please contact us as soon as possible and we will be able to discuss with you the options available to resolve the matter.

SOroast are not responsible for items lost or delayed due to postal/Courier services. 

If your parcel is lost in transit please email us. All order queries will be dealt with on a case by case basis.

General Information - SOroast makes every effort to ensure the accuracy of images, descriptions and measurements; however, due to photographic limitations and different computer screens/settings, variations will occur. 

Security- We have taken care to ensure that this website is as secure as possible. Credit and debit card transactions are made through Paypal, and no details are held by us, and will not be given to or held by any third party.